Data processing policy

What is the purpose of our Privacy Policy?

KAINOTOM.IA, which manages the limova.ai platform, attaches great importance to the protection and confidentiality of your personal data, which represents, for us, a guarantee of seriousness and trust.

As such, our Personal Data Privacy Policy reflects precisely our desire to enforce, within KAINOTOM.IA, the applicable rules on the protection of personal data and, more particularly, those of the General Data Protection Regulation (“GDPR”).

In particular, our Privacy Policy aims to inform you about how and why we process your personal data in the context of services that we provide to you.

Who is our Privacy Policy for?

Our Privacy Policy is addressed to you, regardless of your place of residence, as long as you are at least 15 years old and users of our platform limova.ai.

If you are under the legal age detailed above, you are not authorized to use our services without prior and explicit consent of one of your parents or the holder of parental authority who must be sent to us by email at rgpd@limova.ai.

If you believe that we hold personal data about your children without your consent, we invite you to contact us at the dedicated address detailed above.

Why do we process your personal data and on what basis?

We process your personal data mainly for the following reasons:

• To use and take advantage of our artificial intelligence virtual assistant service, specially designed to support you in your entrepreneurial missions (assistance in obtaining funding, legal consultation, marketing expertise, marketing expertise, call management or even the writing of emails), based on our general conditions of use.
• To ensure the management of user accounts (e.g. account creation, access to the service and deletion of accounts) based on our general terms of use.
• To ensure the management of administrator accounts (e.g. account creation, access to the service and deletion of accounts) based on our general terms of use.
• To verify the accuracy of the information provided during registration based on our legal obligation. The validation of your account is done manually by our teams.
• To communicate with our support department via our chat/chatbot or our contact form based on our terms and conditions of use.
• For pay online based on our general terms and conditions of sale.
• To benefit from our FAQ based on our terms and conditions of use.
• To receive our technical emails (e.g. password changes, etc.) essential for the proper functioning of our service on the basis of our general conditions of use.
• To be able to download and import documents on our platforms based on our terms and conditions of use.
• Through the use of a generative artificial intelligence functionality, to assist you in certain tasks (assistance in obtaining funding, legal consultation, marketing expertise, marketing expertise, call management or even the writing of emails, recruitment assistance, etc.) on the basis of our general conditions of use.
• To guarantee and reinforce the safety and quality of our services on a daily basis (e.g. statistics, data security, etc.) based on legal obligations imposed on us, our general conditions of use and our legitimate interest in ensuring the proper functioning of our services.

Your data is collected directly from you as soon as you are a user of our limova.ai platform and we are committed to processing your data only for reasons described above.

What personal data do we process and for how long?

Below we have summarized the categories of personal data as well as their respective retention periods :

• For individuals, personal identification data (ex: name, first name) and coordinates (e.g. email address) kept for the duration of the provision of the service plus the legal limitation periods, which are generally 5 years.
• For professionals, professional identification data (e.g. name, first name, position, position, company, department, etc.) and coordinates (e.g. email address and professional telephone, etc.) kept for the duration of the provision of the service, in addition to the legal limitation periods, which are generally 5 years.
• For individuals, economic and financial data (e.g. bank account number, verification code, etc.) kept for the time necessary for the transaction and for the management of invoicing and payments in addition to the legal limitation periods, which are generally from 5 years to 10 years.
• For professionals, when there is a confusion between the name of your structure and your personal name (e.g. auto-entrepreneur, small business, etc.), economic and financial data (e.g. bank account number, verification code, etc.) kept for the time necessary for the transaction and for the management of invoicing and payments in addition to the legal limitation periods, which are generally from 5 years to 10 years.
• Email address to receive our technical messages retained until your account is deleted.
• Content of the exchanges entered by the user (text, questions, requests, documents) during the use of artificial intelligence stored throughout the duration of the service.
• Login data (e.g. logs, IP address, etc.) kept for a period of 1 year.
• Financial and asset situation retained until your account is deleted and then for a limitation period of 5 years.

At the expiration of the applicable retention periods, the deletion of your personal data is irreversible and we will no longer be able to communicate them to you after this time. At most, we can only keep anonymous data for the purposes of stats.

Please also note that in case of litigation, we have an obligation to keep The entirety data concerning you throughout the duration of the processing of the file even after the expiry of their storage periods described above.

What rights do you have to control the use of your personal data?

The applicable data protection regulations grant you specific rights that you can exercise, anytime and for free, in order to control the use we make of your data.

• Right tobouts And of copy of your personal data as long as this request is not in contradiction with business secrecy, confidentiality, or even the secrecy of correspondence.
• Right to rectification personal data that is erroneous, obsolete or incomplete.
• Right to ask The erasure (“right to be forgotten”) of your personal data that would not be essential for the proper functioning of our services.
• Right to the limitation of your personal data which allows you to photograph the use of your data in the event of a dispute over the legitimacy of a treatment.
• Right to the portability of your data which allows you to retrieve part of your personal data in order to store or transmit them easily from one information system to another.
• Right to give directives on the fate of your data in the event of death, either through you or through a trusted third party or a beneficiary.

For a request to be Consideration, it is imperative that it be carried out directly by you at the address rgpd@limova.ai.Any request that is not made in this manner cannot be treated.

Requests cannot come from anyone other than you. We can therefore ask you to provide a proof of identity in case of doubt as to the identity of the applicant.

We will respond to your request within as soon as possible With a limit of one maximum delay three months from receipt in the event that the request is technically complex or if we receive numerous requests at the same time.

Please note that we can always refuse to respond to any request excessive or unfounded especially in terms of his character repetitive.

Who can have access to your personal data?

Your personal data is processed by our teams And by our technical service providers for the sole purpose of making our service work.

We specify that we check all our technical service providers before recruiting them in order to ensure that they scrupulously respect the applicable rules for the protection of personal data.

FURTHERMORE, WE GUARANTEE THAT WE WILL NEVER TRANSFER OR SELL YOUR DATA TO THIRD PARTIES OR BUSINESS PARTNERS.

Can your personal data be transferred outside of the European Union?

The personal data processed by our limova.ai platform is exclusively hosted on servers located within the European Union.

In addition, we do our best to use only technical tools whose servers are also located within the European Union. If, however, this was not the case, we scrupulously ensure that they implement the appropriate guarantees required to ensure the confidentiality and protection of your personal data.

How do we protect your personal data?

We are implementing the technical resources and following organizational to guarantee the security of your personal data on a daily basis and, in particular, to combat any risk of destruction, loss, alteration, or disclosure.

What is the purpose of our Privacy Policy?

KAINOTOM.IA, which manages the limova.ai platform, attaches great importance to the protection and confidentiality of your personal data, which represents, for us, a guarantee of seriousness and trust.

As such, our Personal Data Privacy Policy reflects precisely our desire to enforce, within KAINOTOM.IA, the applicable rules on the protection of personal data and, more particularly, those of the General Data Protection Regulation (“GDPR”).

In particular, our Privacy Policy aims to inform you about how and why we process your personal data in the context of services that we provide to you.

Who is our Privacy Policy for?

Our Privacy Policy is addressed to you, regardless of your place of residence, as long as you are at least 15 years old and users of our platform limova.ai.

If you are under the legal age detailed above, you are not authorized to use our services without prior and explicit consent of one of your parents or the holder of parental authority who must be sent to us by email at rgpd@limova.ai.

If you believe that we hold personal data about your children without your consent, we invite you to contact us at the dedicated address detailed above.

Why do we process your personal data and on what basis?

We process your personal data mainly for the following reasons:

• To use and take advantage of our artificial intelligence virtual assistant service, specially designed to support you in your entrepreneurial missions (assistance in obtaining funding, legal consultation, marketing expertise, marketing expertise, call management or even the writing of emails), based on our general conditions of use.
• To ensure the management of user accounts (e.g. account creation, access to the service and deletion of accounts) based on our general terms of use.
• To ensure the management of administrator accounts (e.g. account creation, access to the service and deletion of accounts) based on our general terms of use.
• To verify the accuracy of the information provided during registration based on our legal obligation. The validation of your account is done manually by our teams.
• To communicate with our support department via our chat/chatbot or our contact form based on our terms and conditions of use.
• For pay online based on our general terms and conditions of sale.
• To benefit from our FAQ based on our terms and conditions of use.
• To receive our technical emails (e.g. password changes, etc.) essential for the proper functioning of our service on the basis of our general conditions of use.
• To be able to download and import documents on our platforms based on our terms and conditions of use.
• Through the use of a generative artificial intelligence functionality, to assist you in certain tasks (assistance in obtaining funding, legal consultation, marketing expertise, marketing expertise, call management or even the writing of emails, recruitment assistance, etc.) on the basis of our general conditions of use.
• To guarantee and reinforce the safety and quality of our services on a daily basis (e.g. statistics, data security, etc.) based on legal obligations imposed on us, our general conditions of use and our legitimate interest in ensuring the proper functioning of our services.

Your data is collected directly from you as soon as you are a user of our limova.ai platform and we are committed to processing your data only for reasons described above.

What personal data do we process and for how long?

Below we have summarized the categories of personal data as well as their respective retention periods :

• For individuals, personal identification data (ex: name, first name) and coordinates (e.g. email address) kept for the duration of the provision of the service plus the legal limitation periods, which are generally 5 years.
• For professionals, professional identification data (e.g. name, first name, position, position, company, department, etc.) and coordinates (e.g. email address and professional telephone, etc.) kept for the duration of the provision of the service, in addition to the legal limitation periods, which are generally 5 years.
• For individuals, economic and financial data (e.g. bank account number, verification code, etc.) kept for the time necessary for the transaction and for the management of invoicing and payments in addition to the legal limitation periods, which are generally from 5 years to 10 years.
• For professionals, when there is a confusion between the name of your structure and your personal name (e.g. auto-entrepreneur, small business, etc.), economic and financial data (e.g. bank account number, verification code, etc.) kept for the time necessary for the transaction and for the management of invoicing and payments in addition to the legal limitation periods, which are generally from 5 years to 10 years.
• Email address to receive our technical messages retained until your account is deleted.
• Content of the exchanges entered by the user (text, questions, requests, documents) during the use of artificial intelligence stored throughout the duration of the service.
• Login data (e.g. logs, IP address, etc.) kept for a period of 1 year.
• Financial and asset situation retained until your account is deleted and then for a limitation period of 5 years.

At the expiration of the applicable retention periods, the deletion of your personal data is irreversible and we will no longer be able to communicate them to you after this time. At most, we can only keep anonymous data for the purposes of stats.

Please also note that in case of litigation, we have an obligation to keep The entirety data concerning you throughout the duration of the processing of the file even after the expiry of their storage periods described above.

What rights do you have to control the use of your personal data?

The applicable data protection regulations grant you specific rights that you can exercise, anytime and for free, in order to control the use we make of your data.

• Right tobouts And of copy of your personal data as long as this request is not in contradiction with business secrecy, confidentiality, or even the secrecy of correspondence.
• Right to rectification personal data that is erroneous, obsolete or incomplete.
• Right to ask The erasure (“right to be forgotten”) of your personal data that would not be essential for the proper functioning of our services.
• Right to the limitation of your personal data which allows you to photograph the use of your data in the event of a dispute over the legitimacy of a treatment.
• Right to the portability of your data which allows you to retrieve part of your personal data in order to store or transmit them easily from one information system to another.
• Right to give directives on the fate of your data in the event of death, either through you or through a trusted third party or a beneficiary.

For a request to be Consideration, it is imperative that it be carried out directly by you at rgpd@limova.ai. Any request that is not made in this manner cannot be treated.

Requests cannot come from anyone other than you. We can therefore ask you to provide a proof of identity in case of doubt as to the identity of the applicant.

We will respond to your request within as soon as possible With a limit of one maximum delay three months from receipt in the event that the request is technically complex or if we receive numerous requests at the same time.

Please note that we can always refuse to respond to any request excessive or unfounded especially in terms of his character repetitive.

Who can have access to your personal data?

Your personal data is processed by our teams And by our technical service providers for the sole purpose of making our service work.

We specify that we check all our technical service providers before recruiting them in order to ensure that they scrupulously respect the applicable rules for the protection of personal data.

FURTHERMORE, WE GUARANTEE THAT WE WILL NEVER TRANSFER OR SELL YOUR DATA TO THIRD PARTIES OR BUSINESS PARTNERS.

Can your personal data be transferred outside of the European Union?

The personal data processed by our limova.ai platform is exclusively hosted on servers located within the European Union.

In addition, we do our best to use only technical tools whose servers are also located within the European Union. If, however, this was not the case, we scrupulously ensure that they implement the appropriate guarantees required to ensure the confidentiality and protection of your personal data.

How do we protect your personal data?

We are implementing the technical resources and following organizational to guarantee the security of your personal data on a daily basis and, in particular, to combat any risk of destruction, loss, alteration, or disclosure.

Technical security measures

Password database separated from user identifiers (“Front” side), Complex user passwords (“Front” side), complex passwords for KAINOTOM.IA teams' terminals, HTTPS protocol, Access traceability, access traceability, VPN for KAINOTOM.IA teams, delegated to a third party (google firebase company), delegated to a third party (google firebase company), delegated to a third party (google firebase company)

Organizational security measure

Access badge, Information systems charter, Data breach management procedure, Personal rights management procedure, Rules of good conduct, Awareness-raising and training of teams twice a year, Video protection on premises

Using Workspace API data:

Limova.App respects the confidentiality of your data accessible via the Google Workspace APIs. We want to assure you that any user data obtained through these APIs is used only to provide and improve the specific features of Limova.App in accordance with the purpose intended for you. **More specifically, we do not use any user data obtained through the Google Workspace APIs to develop, improve, or train generalized artificial intelligence (AI) and/or machine learning (AA/ML) models.** Our aim is to provide a useful and secure experience within the context of Limova.App, without exploiting your Workspace data for broader AI/ (AA/ML) development purposes.

Do we use cookies when you browse our platforms?

WE GUARANTEE THAT WE DO NOT USE ANY ADVERTISING OR STATISTICAL COOKIES IN THE CONTEXT OF THE OPERATION OF OUR PLATFORMS.

We only use technical cookies necessary for the proper functioning of our platforms that we advise not to remove and which do not require a cookie banner.

However, if you still wish to oppose their use, you can use your browser settings by following the following instructions: Chrome, Microsoft Edge, Safari, firefox and Opera

Who can you contact for more information about the use of your personal data?

To best guarantee the protection and integrity of your data, we have officially appointed a Data protection officer (”DPO”) independent with our supervisory authority.

You can contact our DPO at any time and free of charge at rgpd@limova.ai in order to get more information or details about how we handle your data.

How can you contact the CNIL?

At any time you can contact the “National Commission for Informatics and Freedoms” or “CNIL” at the following coordinates: CNIL Complaints Department, 3 place de Fontenoy — TSA 80751, 75334 Paris Cedex 07 or by telephone at 01.53.73.22.22.

Can the Privacy Policy be changed?

We may change our Privacy Policy at Anytime to adapt it to the news legal requirements as well as to new treatments that we could implement in the future.

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